Terms of Use / Privacy Policy

TERMS OF USE 

Effective Date: [Insert Date]

Welcome to Apex Matrix, LLC (“Company,” “we,” “our,” or “us”). By accessing or using https://apexmatrixga.com/ (the “Website”) or our services, you agree to be bound by these Terms of Use.


1. Nature of Services (IMPORTANT DISCLOSURE)

Apex Matrix, LLC operates strictly as an independent dispatch service.

We are NOT:

  • A licensed freight broker

  • A motor carrier

  • A shipper

We do not take possession, custody, or control of freight.

We provide administrative and dispatch support services to motor carriers, including:

  • Load research and coordination

  • Broker communication assistance

  • Scheduling support

All transportation services are performed solely by the motor carrier.


2. FMCSA Compliance Responsibility

The client (motor carrier) acknowledges and agrees that they are fully responsible for compliance with all applicable regulations, including but not limited to:

  • Federal Motor Carrier Safety Administration (FMCSA) regulations

  • U.S. Department of Transportation (DOT) requirements

  • Hours of Service (HOS) compliance

  • Insurance requirements

  • Licensing and operating authority

Apex Matrix, LLC does not:

  • Provide legal or regulatory compliance advice

  • Monitor HOS logs or enforce compliance

  • Verify load legality or weight compliance


3. No Broker Authority / No Double Brokering

The client agrees:

  • They hold valid motor carrier authority

  • They will not engage in illegal double brokering

  • They will only accept loads they are legally authorized to haul

Apex Matrix, LLC does not act as a broker and does not assume broker responsibilities under federal law.


4. Independent Contractor Relationship

Apex Matrix, LLC operates as an independent contractor.

Nothing in this agreement shall be interpreted as:

  • A partnership

  • Joint venture

  • Employer-employee relationship

The motor carrier maintains full operational control over:

  • Drivers

  • Equipment

  • Routes

  • Safety practices


5. No Guarantees of Revenue or Loads

We do not guarantee:

  • Load availability

  • Specific rates

  • Revenue levels

  • Profitability

Dispatch results depend on market conditions, carrier performance, and external factors beyond our control.


6. Rate Confirmations & Agreements

All rate confirmations:

  • Are between the motor carrier and the freight broker/shipper

  • Must be reviewed and approved by the motor carrier

Apex Matrix, LLC is not a party to any freight agreement and assumes no liability for:

  • Payment disputes

  • Rate discrepancies

  • Broker non-payment


7. Limitation of Liability

To the fullest extent permitted by law, Apex Matrix, LLC shall not be liable for:

  • Lost profits or revenue

  • Business interruption

  • Load cancellations

  • Broker disputes or non-payment

  • Regulatory violations by the carrier

Use of our services is at your own risk.


8. Indemnification

You agree to indemnify and hold harmless Apex Matrix, LLC from any claims, damages, or liabilities arising from:

  • Your operations as a motor carrier

  • Regulatory violations

  • Accidents, cargo claims, or delays

  • Breach of agreements with brokers or shippers


9. Website Use

You agree not to:

  • Misuse or attempt to hack the Website

  • Submit false or misleading information

  • Violate any applicable laws


10. Intellectual Property

All Website content is owned by Apex Matrix, LLC and may not be copied or reused without permission.


11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.


12. Contact

📧 tm@apexmatrixga.com


PRIVACY POLICY (ENHANCED FOR BUSINESS COMPLIANCE)

Effective Date: [Insert Date]

Apex Matrix, LLC (“Company,” “we,” “our,” or “us”) values your privacy.


1. Information We Collect

We may collect:

Personal Information:

  • Name

  • Email

  • Phone number

Business Information:

  • MC/DOT number

  • Company name

  • Equipment type

  • Operating lanes


2. How We Use Information

We use collected information to:

  • Provide dispatch services

  • Communicate with carriers and brokers

  • Coordinate loads

  • Improve service performance


3. Information Sharing

We do not sell or rent your information.

We may share information:

  • With brokers/shippers only as necessary to secure loads

  • When required by law

  • To protect our legal rights


4. Data Accuracy Disclaimer

We rely on information provided by the motor carrier.

We are not responsible for:

  • Inaccurate MC/DOT details

  • Expired insurance

  • Misrepresented credentials


5. Third-Party Services

We may use:

  • Load boards

  • CRM systems

  • Communication tools

These platforms may collect data under their own policies.


6. Data Security

We implement reasonable safeguards, but cannot guarantee absolute security.


7. Retention of Data

We may retain business and communication records:

  • For operational purposes

  • For legal protection

  • As required by law


8. Your Rights

You may request to:

  • Access your data

  • Correct information

  • Request deletion

Contact us at:
📧 tm@apexmatrixga.com


9. Children’s Privacy

This Website is not intended for individuals under 18.


10. Changes to Policy

We may update this Privacy Policy at any time.


11. Contact

📧 tm@apexmatrixga.com

 

 

Dispatcher Service

 

Disclaimer 

Apex Matrix, LLC is an independent dispatch service and not a freight broker. All loads are handled under the motor carrier’s authority. The carrier is fully responsible for regulatory compliance, insurance, and transportation operations.